Frequently Asked Questions

How can I contact Glowe Studio?

Email us at glowestudioau@gmail.com and our team will respond within 24–48 business hours (Mon–Fri).

What payment methods do you accept?

We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay for a fast, secure checkout.

Is delivery free?

Yes! We offer free tracked shipping Australia-wide on all orders, with no minimum spend.

What if my order is delayed?

Check your shipping confirmation email for your tracking number (check your spam folder too). If your order shows no movement after 14 business days, contact us and we’ll investigate with the courier.

What currency are prices in?

All prices are in Australian Dollars (AUD).

Where are your products manufactured?

Our products are manufactured by trusted overseas partners and supplied by Glowe Studio, an Australian-owned and operated business. Every product is carefully selected to meet our quality, safety, and performance standards before we offer it to our customers.